Privacy Policy

Who are we?

By means of this Privacy Policy, the user (hereinafter, the “User” or, where applicable, the “Users”) is informed that the personal data provided through the online platform (hereinafter, the “Platform”) available on the website located at the URL <https://inqideasoluciones.com> (hereinafter, the “Website”) or in the application for mobile devices (hereinafter, the “Application”), as well as the data derived from your browsing and any other data that you may provide in the future will be processed by INQIDEA as explained below.

The User should carefully read this Privacy Policy, which has been drafted in a clear and simple manner to facilitate its understanding, and may determine, freely and voluntarily, whether he/she wishes to provide his/her personal data to INQIDEA.
It is well understood by Users that INQIDEA is a social network for freelancers and SMEs and having a profile on it will entail that the User makes public to other Users of the Platform certain data.
For INQIDEA is very important the privacy of users so it will only use the data strictly necessary for the proper functioning of the Platform.

The verification of the profile through a social network is done for the sole purpose of accrediting the identity of the Users, and INQIDEA does not collect any data other than that which is strictly necessary.

The data requested in the forms of the Platform are, in general, mandatory (unless otherwise specified in the required field) to fulfill the purposes for which they are being collected, obtaining only those that are strictly necessary to ensure the proper functioning of the Platform.

Therefore, if they are not provided or are not provided correctly, the services offered through the Platform cannot be provided properly.

The User’s personal data will be processed by INQIDEA for the following purposes:

a) Management of the registration in the Platform and of the commercial relationship with the professional User/company that wishes to offer its services in the Platform.
b) Creation and verification of the User’s profile and, if applicable, linking to other social networks or platforms with the prior and informed consent of the User.
c) Provision of services and functionalities to Users, as well as communication of relevant information in relation to such services and functionalities of the Platform.
d) Response to the questions raised through the contact forms and/or the different communication channels offered to the Users.
e) Attention to the exercise of Users’ rights.
f) Prevention and control of the use of the Platform for illegal or unauthorized purposes, with or without economic purpose, including User reports.
g) Preparation of reports, statistics and internal analysis to improve the services and content offered on the Platform.
h) Optimization and maintenance of the services, functionalities and contents, as well as the detection of errors and problems of the Platform.
i) Elaboration of a User profile in order to offer personalized services and content through the Platform.
j) Sending personalized communications.

During the use of the platform, the following personal data of the Users may be processed:

a) Identification data.
b) Contact data.
c) Personal characteristics data.
d) Goods and services transaction data.
e) Geolocation data.
f) Platform navigation data.
g) Other data provided by the Users themselves in the open fields of the forms provided by INQIDEA.

In the event that the data provided directly by the User who accepts this Privacy Policy refers to other individuals other than said User, the User guarantees that he/she has informed and obtained the prior unequivocal consent of said individuals for the processing of their data, in accordance with the purposes set forth in this Privacy Policy, exempting INQIDEA from any liability in this regard.

In the specific case of minors under fourteen (14) years of age, their access is not allowed.
INQIDEA may carry out periodic checks to verify this fact, adopting the appropriate due diligence measures, in accordance with data protection regulations.

The processing of the User’s data by INQIDEA is legitimized in compliance with the service provision contract between the parties, as well as, where appropriate, in the legitimate interest and in compliance with legal obligations.
In particular, INQIDEA processes the data on the following legitimate grounds:

a) Management of the registration in the Platform of all Users and of the commercial relationship with the professional User who wishes to offer his services through the Platform.
All treatments derived from this purpose will be based on the legitimacy of compliance with the contractual relationship.

b) Creation and verification of the User’s profile.
All treatments derived from this purpose that are necessary for the creation and verification of the User’s profile will have as a basis of legitimacy the fulfillment of the contractual relationship.
However, in the event that the Platform offers the service and the User wants to link your profile already verified on the Platform with other social networks, the basis of legitimacy of treatment for this purpose would be the consent of the User.

c) Provision of the services and functionalities offered by INQIDEA to Users, as well as showing them relevant information in relation to said services and functionalities of the Platform.
All processing derived from this purpose that is necessary for the creation and verification of the User’s profile shall be based on the fulfillment of the contractual relationship.
The User can configure the notifications you want to appear or the activation of geolocation.

d) Response to questions raised through the contact forms and/or the various communication channels offered to Users.
The data processing derived from this purpose is the fulfillment of the contractual relationship or for the application at the request of the User of pre-contractual measures.

e) Attention to the exercise of rights of the Users.
All processing derived from this purpose will have as a legal basis the fulfillment of legal obligations, in accordance with the provisions of the applicable regulations on data protection.

f) Prevention and control of the use of the Platform for illegal or unauthorized purposes, with or without economic purpose, including User reports.
All processing derived from this purpose will be based on legitimate interest, recognized to the data controller by the regulations.
This legitimate interest is based on ensuring that the services, features or content are not contrary to law, morality, public order or the Terms of Use https://inqideasoluciones.com/aviso-legal/ and, in the case of occurrence, manage, process and provide solutions to the illegal conduct carried out by the User.

g) Preparation of reports, statistics and internal analysis to improve the services, functionalities and content offered on the Platform.
All processing derived from this purpose shall be based on legitimate interest, recognized to the data controller by the data protection regulations.
This legitimate interest is based on being able to offer INQIDEA’s services to Users with the highest quality and best possible experience.

h) Optimization and maintenance of services, functionalities and contents, as well as the detection of errors and problems of the Platform.
All processing derived from this purpose shall be based on the legitimate interest recognized to the data controller by law.
This legitimate interest is based on being able to offer INQIDEA’s services to Users with the highest quality and best possible experience.

i) Development of a User profile to offer personalized services and content through the Platform.
The treatments derived from this purpose will be based on legitimate interest, recognized to the controller by the applicable regulations.
These treatments are within the reasonable expectation of the User based on the use and navigation you make on the contents of the Platform.
These treatments will only be carried out on data directly collected by INQIDEA.

j) Sending personalized communications.
The processing derived from this purpose shall be based on the legitimate interest recognized to the data controller by the applicable regulations.
This legitimate interest is based on the consideration of the interest of Users as customers of INQIDEA to offer them goods and services through direct marketing, via email or push notifications on their devices.

In the event that the User consents to INQIDEA processing the data for any purpose other than those mentioned in this Privacy Policy, the User will be duly informed of such processing, being the User entitled to revoke such consent by contacting INQIDEA at the following e-mail address: info@inqideasoluciones.com.

The personal data provided by the User through the Platform may be communicated to:

– The Public Administrations in the cases provided by law.
– Courts and Tribunals in the cases provided by law.
– The State Security Forces and Corps in the cases provided for by law.
– Our collaborators for the fulfillment of the contractual relationship or, when expressly informed by INQIDEA, with their consent.
– To other operators or social networks, through which the process of registration and verification on the Platform is carried out, based on the User’s own consent, when this functionality is offered to the User.

The Platform is free, but in the event that there are payments within the App, they will be made through third-party payment gateways.
In this sense, INQIDEA will not have access to the financial and/or banking data of the User, being these platforms responsible for the data processed through their own payment gateways.

The User is informed that in the event that he/she makes use of certain functionalities of the Platform, such as, for example, forums, the information relating to his/her identification, contact and, optionally, location data, may be shown to other Users.
Depending on the functionality offered by INQIDEA, this information may or may not be necessary for the provision of services.
If it is not necessary, the User may determine whether he/she wishes to display it by filling in the fields provided for this purpose.

The User is informed that INQIDEA has contracted services with third party companies outside the European Economic Area which may have access to Users’ data.
In particular, technological service providers.

In this case, it is reported that the international transfer of data will be carried out with appropriate safeguards, maintaining in any case the security, confidentiality and the duty of secrecy about them.
For this reason, INQIDEA has signed with suppliers the standard contractual clauses approved by the European Commission, and the User may obtain a copy of these through the following link:

https://eur-lex.europa.eu/legal-content/ES/TXT/PDF/?uri=CELEX:32010D0087&from=en

The personal data provided by the User will be kept in the Platform’s databases for the following periods:

a) Data processed for the management of the registration in the Platform and the commercial relationship with the professional User.
The data provided for registration on the Platform, as well as to manage, process, formalize their subscriptions, features and services, will be retained for as long as the User has a profile created and verified on the Platform and, once the relationship is terminated, during the period of limitation of legal actions that may arise from it.

b) Data processed for the creation and verification of the User’s profile.
The data obtained by INQIDEA through other social networks will be retained for as long as the User has a profile created and verified on the Platform and, once the User no longer has this profile, for the period of limitation of legal actions that may arise from the use and creation of a profile on the Platform.

c) Data processed to provide services and functionalities offered by INQIDEA to Users, as well as to show them relevant information.
The data obtained by INQIDEA through other social networks will be retained for as long as the User has a profile created and verified on the Platform and, once the User no longer has this profile, for the period of limitation of legal actions that may arise from the use and creation of a profile on the Platform.

d) Data processed to respond to questions raised through the contact forms and/or the various communication channels offered to Users.
The data provided through the contact forms and the various communication channels made available to Users will be kept for the period necessary to process and answer your request and, once completed, during the period of limitation of legal actions arising from that request.

e) Data processed to attend to the exercise of Users’ rights.
The data used to attend to the exercise of rights of the Users will be kept for the period necessary to process the right requested by the User and, once this right has been fulfilled, will be kept until the statute of limitations of any liabilities arising from this treatment.

f) Data processed for the prevention and control of the use of the Platform for illegal or unauthorized purposes, with or without economic purpose, including User reports.
The data used for the resolution of problems, incidents or illegal activities arising from the activities of the Users will be retained for the period necessary to process and resolve such problems, incidents or illegal activities and, once resolved, for the period of limitation of legal actions that may arise from them.

g) Data processed for the preparation of reports, statistics and internal analysis to improve the services and content offered on the Platform.
The data used for the preparation of reports, statistics and analysis will be retained for the period necessary to process and prepare the aforementioned reports, statistics and / or analysis, and, once completed, for the period of limitation of legal actions arising from the aforementioned request.

h) Data processed for the optimization and maintenance of the services, functionalities and contents, as well as the detection of errors and problems of the Platform.
The data used for the optimization of services and detection of errors and problems of the Platform will be retained for the period necessary to process and develop the aforementioned optimization work and error detection and, once the same, during the period of limitation of legal actions that may arise from those.

i) Data processed for the elaboration of a User profile to offer personalized services and content through the Platform.
The data provided for registration on the Platform, as well as to manage, process, formalize and monitor the services provided through the same, will be retained during the contractual relationship and, once the relationship is terminated, during the period of limitation of legal actions that may arise from it.

j) Data processed for sending personalized communications.
The data used for sending personalized communications will be processed until the User objects.

You may object at any time by checking the appropriate box on the forms provided for this purpose in the registration process, clicking on the link that will appear at the bottom of the communication, sending an e-mail indicating your opposition to the following e-mail address: info@inqideasoluciones.com or configuring the Platform through the settings of your device so that we do not notify you of news through push notifications.

In any case, INQIDEA will duly block the Users’ personal data, and will not have access to them when they are no longer necessary to fulfill the purpose for which they were collected, and will only process them if required to do so by the competent judicial or administrative authority in the cases expressly established by law.

Some of the functionalities of the Platform require the geolocation of the device from which it is accessed or on which it is installed (tablet, smartphone, etc.).
The User may disable this option directly on the device itself, however, disabling this option may prevent the use of some of the functionalities of the Platform, and may not work properly.

Likewise, the Platform allows information to be displayed through push communications on the User’s device, and the User may configure the notifications he/she wishes to receive.

The User guarantees that he/she is over fourteen (14) years of age and that the information provided to INQIDEA is true, accurate, complete and up to date.
To this end, the User is responsible for the truthfulness of all the data he/she provides and shall keep the information provided suitably updated, so that it reflects his/her real situation.

Likewise, he/she guarantees that he/she has informed the third parties from whom he/she provides his/her data, if he/she does so, of the aspects contained in this document.
You also guarantee that you have obtained their authorization to provide their data to INQIDEA for the aforementioned purposes.

In any case, the User shall be liable for any false or inaccurate information provided through the Platform and for any damages, direct or indirect, that this may cause to INQIDEA or third parties.

As the owner of the data, the User may send a letter to INQIDEA, to the address indicated in the heading of this Privacy Policy, or by e-mail to the address: info@inqideasoluciones.com attaching a photocopy of his/her identity document, at any time and free of charge, to exercise the following rights:

a) Right of Access: You have the right to be informed by INQIDEA as to whether or not it is processing your personal data and, if so, to have access to such data and receive information on the purposes for which they are processed, the categories of data affected by the processing, the recipients to whom your personal data were communicated and the expected period of data retention, among other information.

b) Right of Rectification and Deletion: You will have the right to request the deletion of personal data provided that the applicable legal requirements are met, and the rectification of inaccurate data concerning you when, among other reasons, they are no longer necessary for the purposes for which they were collected.

c) Limitation of processing, revocation of consent and total or partial opposition to processing: In certain circumstances (for example, in case the applicant contests the accuracy of your data, while the accuracy of the data is being verified), you may request that we limit the processing of your personal data, being processed only for the exercise or defense of claims.
You also have the right to revoke the consent given and to object to the processing at any time, for reasons related to your particular situation, if the processing is based on our legitimate interest or on the legitimate interest of a third party (including processing for the purpose of direct marketing and profiling).
In this case, INQIDEA will cease processing, unless legitimate reasons are demonstrated.

d) Portability of your data You shall have the right to receive the personal data provided by INQIDEA in a structured, common and machine-readable format, and to be able to transmit them to another data controller without being prevented from doing so by the data controller to whom you have provided them, in the cases legally provided for this purpose.

e) Automated individual decisions Likewise, in addition to the aforementioned rights, in the event that automated decisions are made, including profiling, that produce legal effects on him/her or significantly affect him/her in a similar way, he/she shall have the right to obtain human intervention by INQIDEA and to express his/her point of view and challenge the decision.

f) Others: you may file a complaint regarding the protection of your personal data with the Spanish Data Protection Agency at C/ Jorge Juan, 6, 28001 – Madrid, when the interested party considers that INQIDEA has violated the rights recognized by the applicable data protection regulations.

INQIDEA shall treat the User’s data at all times in the strictest confidence and shall maintain the mandatory duty of secrecy with respect thereto, in accordance with the provisions of the applicable regulations, adopting the necessary technical and organizational measures to ensure the security of your data and prevent its alteration, loss, processing or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.

INQIDEA reserves the right to revise its Privacy Policy at any time it deems appropriate, in which case it will be communicated to Users.
For this reason, please check this privacy statement regularly to read the most recent version of the Privacy Policy and to be fully aware of the processing activities carried out by INQIDEA.

The User declares to have been informed of the conditions on personal data protection, accepting and understanding the content of this Privacy Policy.
Otherwise, do not accept the Privacy Policy and do not use the Platform.
Last update: September 19, 2023.

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